Conformance status. Cassandra Bankson LLC is actively working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are committed to ongoing improvements to ensure our website is accessible to all users.
We believe that everyone deserves equal access to information and services online, regardless of ability or technology. We continually improve the user experience for everyone and apply relevant accessibility standards in our design and development decisions.
Our website relies on HTML5, CSS3, JavaScript, and WAI-ARIA where applicable. It currently includes the following accessibility features:
While we strive for full accessibility, we acknowledge the following known limitations we are actively working to resolve: some third-party embedded content (such as embedded videos or social media widgets) may not fully conform to WCAG standards, as these are controlled by third parties; older PDF documents linked from the site may not be fully accessible, and we are reviewing and remediating these; and skip-to-content navigation links are planned for a future update.
Our website is designed to be compatible with screen readers including NVDA, JAWS, VoiceOver, and TalkBack; browser zoom up to 200% without loss of content or functionality; keyboard-only navigation; high contrast display modes; voice control software; and switch access devices. We aim to conform with WCAG 2.1 Level AA, Section 508 of the Rehabilitation Act, ADA Title III compliance considerations for places of public accommodation, and the California Unruh Civil Rights Act.
We welcome your feedback on the accessibility of our website. If you experience any barriers, please contact us. We are committed to responding to all accessibility feedback within 5 business days and to resolving identified issues as quickly as practicable.
Please report accessibility issues by email to [email protected] with the subject "Accessibility Feedback." When reporting an issue, please include the URL of the page where you encountered the barrier, a description of the issue, the assistive technology and/or browser you were using, your operating system and version, and any other helpful information.
If you are dissatisfied with our response, you have the right to contact the U.S. Department of Justice Civil Rights Division (justice.gov/crt), the U.S. Access Board (access-board.gov), or the California Civil Rights Department (calcivilrights.ca.gov).
We are committed to continuous accessibility improvement, including regular automated and manual accessibility audits using tools such as WAVE, axe, and Lighthouse, staff awareness of accessibility best practices, integrating accessibility requirements into our design and development process, and reviewing and updating this statement as improvements are made. We review this statement at least annually and update it when we make material changes.
Accessibility contact:
Cassandra Bankson LLC
San Francisco Bay Area, California
[email protected]
Response time: within 5 business days